RM

On the Tuesday before Christmas, December 22, 2015, Ramona Meadows called the office. I saw her name on the caller ID but I think I was just finishing up a phone call. Donna answered the phone and talked to her briefly because she knew her from doing her mortgage. She then asked to speak to me.
   When I picked up the phone, I said, "This is Andi." She said, "This is Ramona Meadows. Do you know who I am?" And I said, "Yes," because I knew she was the wife of John Meadows, the driver of the truck in your accident. She said she wanted us to know that they had been thinking of us and that she hoped we had a nice Christmas. I told her that we think of them often too and wished her the same. I also told her that we had gotten your car that day and that the truck was parked next to it in the tow yard. That was about it for the conversation
   I felt like a robot because I was trying to hold it together. That was very nice of her to reach out, and I think she did it on that day because it was the first day since she felt she "could" talk to me since your car was released the day before, meaning the investigation is over.
   Of course, I wished I would have thought of this on the phone, but I probably couldn't have gone through with saying it, but I want to let her know on your behalf that you're sorry for everything. I think I will track down their address from the police report and send a card or something. I know that you would want them to know that.